Privacy Policy
How we collect, use, and protect your information.
Last updated: January 2024
Introduction
fern-loft respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
We encourage you to read this policy carefully to understand our practices regarding your personal data and how we treat it.
Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, job title, and company affiliation provided through enquiry forms
- Contact Data: Email address and business address
- Technical Data: Internet protocol address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website
- Communication Data: Content of messages sent through our contact forms or email correspondence
How We Collect Your Data
We use different methods to collect data from and about you including:
- Direct interactions: You may provide data by filling in forms on our website or by corresponding with us by email or otherwise
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns through cookies and similar technologies
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
- To respond to enquiries and provide requested information about our services
- To send relevant communications regarding our services where you have consented
- To administer and protect our business and website
- To analyse website usage and improve our services
- To comply with legal obligations
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees and third parties who have a business need to know.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: [email protected]
Address: Unit 14, Riverside Works, Bermondsey Street, London SE1 3UD, United Kingdom
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.